Google Business Profile: Your Key To Online Reputation Management
General
Posted by: Grace May 4 months ago
Have you ever wondered why some businesses are easier to find on Google than others? Or why Google displays more information about some companies than others?
The information Google displays about any given business is up to the business owner, not Google. Google provides business owners with a free tool to display their company’s information online. This tool is called Google Business Profile.
What Is A Google Business Profile?
Your Google Business Profile is how your company appears on Google. But it’s more than just that. It’s your key to having an effective online presence.
Your Business Profile on Google shows your company’s name, hours, location, reviews, and other important information potential customers should know about your company.
It provides consumers with a quick synopsis of what your company does and who they are so people can easily understand your business.
Google Business Profile Benefits
Google Business Profile is one of the best tools you can set up for your business. Having a website is important, but if someone searches for your company by name, they likely want to find information about your business quickly. A Google Business Profile can do that.
Let’s look at other benefits and reasons why it’s essential to set up a Business Profile on Google as a business owner.
Accurate Information
So consumers can find accurate and updated information, get your Google Business Profile set up. Tell Google your hours, website, phone number, and location so people can easily visit or contact your business. You can also use Google Maps and Search to stay up-to-date with your online presence wherever you are.
Customer Interaction
Your Google Business Profile can be used to generate customer interaction. Post photos of your business and its products or services on your profile so customers can see what you have to offer them.
Another great way to encourage customer interaction is to post some of your social media posts to your Business Profile. This allows customers to see what you’ve posted recently and if they’re interested in the post, they can click on it to learn more.
Customer Attraction
Creating your own Business Profile allows you to choose how your business appears online. You get to decide what information your Business Profile includes, so create a clear call to action to attract customers to your website or storefront.
An easy way to do this is by writing a short bio directing consumers to check your website for more information about your goods or services.
Reputation Management
Google Business Profile allows you to collect and respond to reviews from your customers. The reviews will be displayed on your Google Business Profile so people can see whether or not others recommend your business.
Having access to this profile allows you to manage your reviews and respond to positive and negative reviews, which typically helps your online reputation.
Location
Google Business Profile allows you to manage how your company shows up across Google products, like Maps and Search.
If your business serves customers in a particular location or within a designated area, you can set up your Profile to show it to customers in those areas so they can find you more easily.
Let’s Use Google Business Profile To Improve Your Online Reputation
Our experts at 1Eighty Digital are just one call away from helping with your online reputation management!
Have questions about your Google Business Profile or how to optimize your business’s online presence? We’re here to help!
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